Contact Us

Note: We can only respond to enquiries related to Nintendo products and services purchased from Australia or New Zealand, or related to an Australian or New Zealand Nintendo Account or Nintendo Network ID.

If your enquiry relates to a product or Account from any other region, please visit support.nintendo.com for contact details of Nintendo Customer Service in other region.

Customer Support hours of operation:
Monday to Friday between 9am and 5pm AEST/AEDT, excluding Victorian public holidays and weekends.

Mailing Address
PO BOX 804
Ferntree Gully VIC 3156

PR & Media Enquiries:
For all PR & Media related enquiries, please visit our public relations contact page.

Parts and Repair Store:
Monday to Friday between 9am and 4:30pm AEST/AEDT, excluding Victorian public holidays and weekends.

To obtain assistance please submit your enquiry below.