Nintendo Support

No Sound From USB Speakers Connected to the Nintendo Switch 2 Dock

Steps for when, while using the Nintendo Switch 2 console in TV mode, there is no sound coming from a USB speaker connected to the Nintendo Switch 2 Dock.

Important

  • USB speakers may be used with Nintendo Switch 2 while in TV mode only. USB speakers cannot be used with Nintendo Switch 2 while in Handheld or Tabletop mode.

Note

  • While we cannot ensure that all USB speakers will work on Nintendo Switch 2, in general, external speakers will be compatible if they can connect to the Nintendo Switch 2 dock via a USB cable and if they support 48 kHz.

What to do

  1. Ensure your console has the latest system update.

    • How to perform a system update on Nintendo Switch 2

      1. Select the System Settings on the HOME Menu.

      2. Scroll down through the System Settings menu and select System.

      3. Select System Update, to start the system update process.

        • During the process, the system will first perform a check to determine if a new system update is available.

        • If an update is available, the download process will begin automatically.

  2. Update the firmware for the dock.

    • How to update Nintendo Switch 2 dock firmware

      1. Install the latest system update.

      2. Select System Settings on the HOME Menu.

      3. Click System.

      4. Select Dock Update to check for updates to the Nintendo Switch 2 dock firmware and begin any updates.

        • If the update stops before it can be completed, try this step again.

  3. Ensure that the USB speakers are firmly connected directly to a USB port on the Nintendo Switch 2 dock.

    • If another device is being used with the console such as a USB hub, remove it, and connect the USB speakers directly to the dock.

  4. Ensure that the USB speakers are powered on and that the volume is turned up on the USB speakers.

Situation not resolved

If the issue persists, try the following:

  1. Plug the speakers into a different USB port on the Nintendo Switch 2 dock.

  2. Try a different USB cable with the speakers.

  3. Ensure that the USB speakers support an output sampling frequency of 48 kHz.

    • For technical specifications on the USB speakers, consult the user's manual or contact the manufacturer.

  4. Test the USB speakers using a different dock.

If the issue still persists, please contact us for further assistance.