Nintendo Account Verification Email Did Not Arrive

The information in this article can help you when you have not yet received a verification email for your Nintendo Account (created on Nintendo Switch or website).

Note:

• The information in this article can assist with the verification email that is sent after you create a Nintendo Account.

  • For assistance with authentication codes for 2-step verification, review our steps on Issues with Nintendo Account 2-Step Verification Code.

• The verification email should arrive within thirty minutes, and expire in one hour from when they are sent.

What to Do:

• Check your spam/junk email folder to see if the email is there.

• Make sure there are no filters in your email account that may be blocking emails from @accounts.nintendo.com.

• Add our email address no-reply@accounts.nintendo.com  to your contacts address book and safe sender list.

  • These steps may vary depending on the email service provider. Common email applications will include an Address Book or Contacts List menu. Here you can select Add Contact and type or paste no-reply@accounts.nintendo.com.

• Make sure that you are entering your email address correctly in the account creation screen, and click resend verification code to have a new verification code sent.

• Try registering your Nintendo Account with a different email address.